Return Policy

If you’re not happy with your purchase, you may be eligible for a return.

Our policy lasts 12 hours. If 12 hours have gone by since your purchase, unfortunately, we can’t accept a return or refund.

All our goods cannot be resold. Therefore, we do not accept returns unless the products are not fit for consumption.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)

● The product has been used

● The product is not in its original condition

Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 7 working days.

In case of cash on delivery, refund will be credited to the customer’s account as credit amount which can be used against any order in the future.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account then next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at 9363641020.

Cancellation Policy

In case you would like to rethink your purchase, you can cancel your order at any point until it is out for delivery and your money will be refunded to your original source of payment. It will be initiated instantly at the time of cancellation and credited to your payment source in a maximum of 5-7 business days.

Please note that once your order is confirmed by our customer care, it cannot be cancelled or refunded irrespective of the mode of payment.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at contact@alaal.in. We are here to help and will do our best to resolve any issues you may have.